User Manual - Wheels

Congratulations on the purchase of your new wheels!

You have purchased a quality product designed and engineered by BMC Switzerland.

PLEASE READ BEFORE YOU RIDE

DANGER OF INJURY AND DAMAGE TO PROPERTY POSSIBLE DUE TO INCORRECT ASSEMBLY, MAINTENANCE OR HANDLING OF THE COMPONENT!

Failure to follow the user manual or incorrect installation, maintenance, or handling of the components can lead to malfunctions or sudden failure of the components.  

You can find the user manual for your component at www.bmc-switzerland.com

You must read the user manual before first use of our products.

If you have any questions regarding the user manual, installation, maintenance or handling, please contact our Customer Service team at www.bmc-switzerland.com

If preferred, you may order a printed version of the user manual from BMC: info@bmc-switzerland.com

 

1. GENERAL INFORMATION

This user manual is intended for the user of the wheels.

It includes information on the installation, handling, maintenance and care of the wheels.

Users must read and understand this manual before using the component.

Third-party users must also be informed about the following provisions otherwise the user shall assume responsibility.



SAFETY

Incorrect use, handling, installation, maintenance or servicing of the components can lead to accidents causing severe injuries or death!

Please comply with the following provisions for optimal Performance of the components: 

• Assembly and maintenance of the wheels requires a basic knowledge of handling bicycle components. If in any doubt, consult your BMC bicycle retailer and / or qualified mechanic.

• Use the wheels only for their intended use.• Do not exceed the maximum system weight of the wheels.

• Do not exceed the maximum tire pressure indicated for the wheel and the tire.

The maximum tire size written on the rim or wheel may be larger than the maximum frame clearance. Irrespective of what maximum tire size is written on the rim or wheel, your tire size is restricted to the specification of the bicycle it is intended for.

• Do not modify the wheels.

• Check that the wheel is mounted correctly before each ride.

• Check the wheel for damage before and after each ride.

• Do not use the wheels if they are damaged or there are any signs of damage. If in any doubt, consult your BMC bicycle retailer or qualified bicycle mechanic.



DANGER

Risk of accident due to worn Tubeless Ready Tape!

If the Tubeless Ready Tape is worn, there is a risk of sudden tire pressure loss which can lead to accidents including serious injuries or even death. 

• Check Tubeless Ready Tape every three months for signs of wear, or alternately, as needed, for example, if you are losing tire pressure over the course of your ride.

• Do not use the wheels if they are damaged or there are any signs of damage. If in any doubt, consult your BMC bicycle retailer or qualified bicycle mechanic.



DANGER

Danger of burns from hot brake disc!

• Allow brake rotor to cool down before working on the wheel.



CAUTION

Risk of damaging the wheel by selecting incorrect components or tools!

• Do not use metal tire levers.These can damage the surface of the rim, tire, rim tape or inner tube.

• Use only valves with a suitable diameter and of an adequate length.  Do not modify the rim valve hole.

• Use only rim tape, inner tubes and tires which fit the dimensions of the rim. 

 

2. INTENDED USE

Use the wheels only in accordance with their intended use. Otherwise, the user shall assume any and all responsibility and liability resulting from, arising out of, and /or related to the misuse of the wheels.

3. ASSEMBLY

3.1 FITTING THE TIRES WITHOUT A TUBE

BMC does not offer a functional guarantee for the tubeless system since we are unable to exert any influence on the tires and sealant used.

Regularly check your tire pressure.



NOTE

Potential damage to the rim from unsuitable sealant fluid!

• BMC recommends using reputable sealant fluid, TLR valves, TLR tires and TLR rim tape. 

1. Make sure that Tubeless Ready Tape and a Tubeless valve are mounted.

2. Put sealant fluid into the tires. Comply with the instructions of the sealant manufacturer

3. Assemble the wheels according to the manufacturer's specifications.

→ We recommend using soapy water or installation fluid.

4. Pump the tires up so the tire seats evenly around the rim. Do NOT exceed maximum tire pressure!

→ This means you should apply the lower figure from  the pressures specified for the rim or tire in the table at start of this user manual.

5. Check the tire seat. → The tire must contact the rim evenly around its entire circumference.

→ If in doubt, have the tire seat checked by your BMC bicycle retailer or qualified bicycle mechanic.

6. If appropriate or necessary, reduce the tire pressure to the desired operating pressure.



3.2 FITTING TIRES WITH A TUBE

1. You may also use the Tubeless Tape supplied on your wheel as rim tape.

2. Assemble the inner tube and tire according to the manufacturer's specifications.

→ We recommend using soapy water or installation fluid.

3. Pump the tires up so the tire seats evenly around the rim, do NOT exceed maximum tire pressure!

→ This means you should apply the lower figure from of the pressures specified for the rim or tire in the table at start of this user manual.

4. Check the tire seat.

→ The tire must contact the rim evenly around its entire circumference.

→ Have the tire seat checked by your BMC bicycle retailer or qualified bicycle mechanic if in any doubt.

5. If appropriate or necessary, reduce the tire pressure to the desired operating pressure.



3.3 ASSEMBLING THE CASSETTE

Assemble the cassette according to the manufacturer's specifications.  



4. SERVICE AND CARE



Task Interval

Maintenance of the hub:

  • Annually Under normal operating conditions

In case of extreme operating conditions (regular journeys in dust, rain, snow, or in case of frequent transport while raining): 3 months 

Replace the Tubeless Ready Tape: 12 months



Check Tubeless Ready Tape for damage: 3 months



The Tubeless Ready Tape needs to be changed when strong bulges at the spoke holes are visible inwards and the tape wrinkles strongly at the spoke holes.

Check the spoke tension, dish and wear of the wheel (BMC recommends this should be done by your BMC retailer or a qualified bicycle mechanic): 3 months



Check the attachment of the brake rotor / Center Lock adapter.

→ If necessary, tighten the lock ring of the Center Lock adapter with a torque of 40 Nm.  

Check the wheel for damage: Before and after each ride Clean with soft cloth and a suitable cleaner.

→ Do not use high pressure cleaners or aggressive cleaning agents! After each ride.  

Check that the wheels are mounted correctly: Before each ride.

Check the Center Lock adapter and the brake rotor for damage.

→ In the event of damage, immediately replace the Center Lock adapter and/or brake rotor.



Check air pressure : This means you should apply the lower figure from of the pressures specified for the rim or tire in the table at start of this user manual.

5. DISPOSAL AND ENVIRONMENTAL PROTECTION

Statutory regulations apply.

Whenever possible, avoid creating waste.

Waste, especially carbon, lubricants, cleaners and any other fluids must be disposed of in an environmentally compatible manner.

6. WARRANTY 

 In the event of manufacturing defects, BMC will repair or replace

  • At its discretion.
  • Your product free of charge.

The following conditions apply:

INTENDED USE : The wheels have been correctly used at all times in compliance with their ASTM category and classification. These you can find on the BMC website www.bmc-switzerland.com

 "BMC Wheels" refers to the following models only:

CR 50, CR 50 SL, CR 40, CR 40 SL, CE 40, CE 40 SL, CG 35, CG 35 SL, CG 39, CG 39 SL, CG 40, CG 40 SL, XCC 30, XDH-130, XDX-530, AR 27, AG 20

6.1 LIMITED WARRANTY FOR YOUR WHEELS

  • All BMC wheels are covered by a 2-year limited warranty from the date of bicycle or wheel purchase.
  • During the limited warranty period, BMC will repair any material or manufacturing defects free of charge.
  • Please keep your original BMC bicycle or wheels sales receipt, as it must be presented to make a warranty claim.
  • The warranty excludes wearing parts such as ball bearings, tubeless ready tape, tubeless valves, etc.
  • Proper use and adherence to assembly, handling, and maintenance instructions are necessary for warranty

    coverage.
  • Modifying the product or using incompatible parts will void the warranty.
  • The product's serial number must be clearly identifiable.
  • You must turn in the damaged wheel(s) to BMC.
  • BMC is not liable for indirect or

    consequential damage, but your statutory rights remain unaffected.

By purchasing the product, you accept these warranty terms.

Any dispute resolution shall take place in Grenchen, Switzerland, and you accept jurisdiction thereof. Swiss law shall govern any dispute related to the BMC Switzerland products. 

6.2 EXTENDED WARRANTY FOR YOUR BMC WHEELS

  • If you register your BMC bicycle (via the BMC companion App) specified with our wheels, your warranty extends to 5 years (same as the frameset)
  • The original purchase receipt must be provided with the claim.
  • All other points referenced in the LIMITED WARRANTY SECTION above shall also apply

3. CRASH  REPLACEMENT

We know that some rides do not go as planned. In the event of a crash or accident, we will replace your wheel(s) at a fair price (as outlined below).

The following conditions apply:

• Cost per wheel: CHF 300 / EUR 300/ USD 300

• Includes: new rim, hub, nipples and tubeless tape.  

• Excludes: return shipping costs after repair.

• Our crash replacement program is valid for original purchasers who have registered BMC bicycle, and the program covers a period of 5 years from the purchase date.

• The original bicycle purchase receipt must be provided with the claim.

• The wheel must have a clearly recognizable serial number.

• The wheel must not have been modified or used with incompatible parts and the maximum system weight should not have been exceeded.

• The defective product must be turned in to BMC.

BMC crash replacement policy does not cover:

• Damages due to improper storage or transport, likewise aesthetic abnormalities or changes with the wheels.

• Worn parts such as ball bearings, freehub bodies, spokes.

This policy applies once during the 5-year period after the original purchase date. 

WHAT TO DO IF YOUR CARBON WHEEL IS DAMAGED?

To make a warranty or crash replacement claim, please contact your BMC local dealer.